fk111 Privacy Policy

1. Introduction

fk111 operates the online casino and sports betting platform accessible at https://fk111.ws. We are committed to protecting the privacy and personal data of all users who access or use the Platform. This Privacy Policy describes what personal information fk111 collects, the purposes for which it is processed, with whom it may be shared, and the rights you have in relation to your personal data.

By registering an account or using the Platform in any way, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the Platform.

2. Information We Collect

fk111 collects personal data through several means. The categories of data we collect include the following:

• Registration data — full name, date of birth, mobile number, and email address provided when you create your fk111 account.
• KYC verification data — copies of your government-issued photo identification (National ID card, passport) collected as part of mandatory identity verification before your first withdrawal.
• Financial transaction data — records of all deposits and withdrawals made on the Platform, including the payment method used (bKash, Nagad, Rocket, Upay, bank transfer) and the amounts involved. fk111 does not store full card numbers; card transactions are handled by PCI-DSS-compliant payment processors.
• Gameplay and betting data — a record of games played, bets placed, wager amounts, outcomes, bonus activations, and session timestamps used for account management, dispute resolution, responsible gaming monitoring, and fraud prevention.
• Technical and device data — IP address, browser type and version, operating system, device model, and session activity logs collected automatically each time you access the Platform.

3. How We Use Your Data

fk111 processes your personal data only for specific, legitimate purposes. We do not sell your data to third parties. The lawful bases on which we process data include the following:

• Contract performance — to create and maintain your fk111 account, process deposits and withdrawals, administer bonuses, provide customer support, and deliver the gaming and betting services you have requested.
• Legal obligation — to comply with applicable anti-money-laundering (AML) requirements, KYC verification obligations, age verification requirements (21+), and any other legal obligations imposed on fk111 as an online gaming operator.
• Legitimate interests — to detect and prevent fraud, money laundering, collusion, and other prohibited conduct; to analyse Platform usage to improve our services; and to monitor responsible gaming indicators where warranted.
• Consent — to send you promotional messages about fk111 bonuses, tournaments, and offers where you have opted in to receive such communications. You may withdraw this consent at any time by contacting [email protected].
• Responsible gaming monitoring — to identify patterns of play that may indicate gambling-related harm and to apply protective measures such as deposit limits, cooling-off periods, or self-exclusion in a timely manner.

4. Sharing of Personal Data

fk111 does not sell, rent, or trade your personal data. We share data only in the following limited circumstances:

• Payment processors — bKash, Nagad, Rocket, Upay, Visa/Mastercard gateway partners, and banking institutions receive only the transactional data strictly necessary to process your deposit or withdrawal. No gameplay or identity data is shared with payment providers beyond what the transaction requires.
• Identity verification providers — fk111 may use a third-party KYC service to verify the documents you submit. These providers are contractually bound to process your data solely for identity verification and are prohibited from using it for any other purpose.
• Game content providers — third-party game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a technical session token to authenticate your play session. They do not receive your name, address, or financial data.
• Regulatory and law enforcement bodies — fk111 will disclose personal data to government authorities or law enforcement agencies where required by applicable law or in response to a valid legal process such as a court order.

5. Data Security

fk111 takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, or disclosure. Our key security measures are:

• 256-bit SSL encryption applied to all pages and data transmissions on the Platform. Every session — from login to logout, including all deposit and withdrawal flows — is protected by SSL.
• Access to personal data within fk111 is restricted to authorised personnel on a strict need-to-know basis. All staff who handle personal data are subject to confidentiality obligations and receive data-protection training.
• Passwords are stored in a hashed format using industry-standard algorithms. fk111 staff cannot view your password. If you forget your password, it must be reset via the account recovery process.

6. Cookies and Tracking Technologies

fk111 uses cookies and similar technologies to operate and improve the Platform. The following categories of cookies are in use:

• Strictly necessary cookies — required for the Platform to function. They maintain your login session, remember your language preference, and enable secure transactions. These cookies cannot be disabled without breaking core functionality.
• Analytics cookies — collect anonymised information about how players use the Platform (e.g. which games are most popular, where users drop off during the deposit flow) to help fk111 improve performance and usability.
• Functional cookies — remember your preferences such as your chosen language, last-visited game category, and display settings to personalise your experience on the Platform.
• You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the Platform but may affect certain personalisation features.

7. Data Retention

fk111 retains personal data for as long as necessary to fulfil the purposes described in this Policy, subject to the following:

• Account data (registration information, KYC documents, and financial transaction records) is retained for a minimum of five years from the date of your last account activity, or as required by applicable law, whichever is longer.
• Gameplay and betting history is retained for a minimum of two years for dispute resolution and responsible gaming audit purposes.
• Upon account closure — whether at your request or due to a breach of our Terms — fk111 will delete or anonymise your personal data after the applicable retention period expires, except where continued retention is required for ongoing legal proceedings or regulatory obligations.

8. International Data Transfers

fk111 primarily processes and stores your data on servers located in secure data centres. In some cases — particularly where third-party game providers or payment processors are involved — your data may be processed in countries outside Bangladesh. In all such cases, fk111 ensures that appropriate contractual safeguards are in place before any international transfer occurs. Your data is never transferred to a jurisdiction that does not offer an adequate level of protection for personal information.

9. Children and Minors

fk111 is strictly an adult platform. The Platform is not directed at, and is not intended for use by, individuals under the age of 21. fk111 does not knowingly collect personal data from individuals under 21 years of age. If fk111 discovers that personal data has been collected from a minor, that data will be deleted immediately and the associated account closed without further notice. If you are a parent or guardian and believe your child has provided personal data to fk111, please contact us immediately at [email protected].

10. Changes to This Privacy Policy

fk111 may update this Privacy Policy from time to time to reflect changes in applicable law, our data processing practices, or the services we offer. When we make material changes, we will update the Last Updated date at the top of this page and, where appropriate, notify registered players via their registered contact information. Your continued use of the Platform following any update constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way fk111 handles your personal data — including requests to access, correct, or delete your data — please contact our support team at [email protected]. We aim to respond to all data-related enquiries within 5 business days. fk111 does not operate a telephone support line; all privacy-related communications are handled via email for documentation and audit purposes.